Role
Product Designer
Team
PM (2), Engineer (6), Testing (2), Marketing (2)
Tools
Figma, Confluence, Jira, MIro
Status
Design released on machine
Context
Funsport is a kiosk capable of offering interactive physical training sessions for students. As a developing product, students are currently able to do trainings on the machine, but no personal records or progress is documented. Student dashboard comes into place to store personal training progress and incentivize workout engagements.
Design Challenge
Provide personal information and analysis for users
Increase workout engagement rates
Student Discovery
Exploring Information Architecture and Layout
I explored different combinations of content and information prioritization, and landed on an option that extracts key goal and progress, and key data overview on the front page.
Iterating the Badge System to Maximize Engagement
The badge rewards system is a core concept to increase engagement and workout rates. Therefore, I iterated on 3 options that transitioned from a monthly goal to a game theme of collecting traveling city badges. I believe this will create strong incentivization effects for our middle school student groups.
Final Solution & Impacts
Takeaway: Balancing Student and Administrative Needs in Education Products
This design experience has been a great learning class for understanding how different stakeholders impact the look and feel of the products. In this case, students are the main user of the products, but the school administrators are the main customers and they have goals (improving performance) that need to be incorporated into design without interrupting student experiences. This insight will be helpful in similar design scenarios where there are multiple stakeholders involved